Question Bank

Manage assessment questions by domain and category

ID	Question Text	Domain	Category	Type	Risk Weight	Status
13	Do you have a formal IT strategy document? Written plan aligning IT with business objectives	IT Organization & Support Structure	IT Strategy & Planning	YesNo	1.5	Active
14	Do you have an IT roadmap for the next 12-24 months? Planned IT initiatives and projects	IT Organization & Support Structure	IT Strategy & Planning	YesNo	1.5	Active
15	Do you have a formal IT budget? Approved budget for IT operations and capital expenses	IT Organization & Support Structure	IT Strategy & Planning	YesNo	1.5	Active
16	Do you track IT Key Performance Indicators (KPIs)? Metrics to measure IT performance and effectiveness	IT Organization & Support Structure	IT Strategy & Planning	YesNo	1.0	Active
44	Do you have an automated patch management system? Automated deployment of OS and application updates	IT Organization & Support Structure	Patching & Updates	YesNo	2.0	Active
130	Do you have an automated patch management system? Automated deployment of OS and application updates	IT Organization & Support Structure	Patching & Updates	YesNo	2.0	Active
45	How frequently are Windows updates deployed?	IT Organization & Support Structure	Patching & Updates	MultipleChoice	2.0	Active
131	How frequently are Windows updates deployed?	IT Organization & Support Structure	Patching & Updates	MultipleChoice	2.0	Active
46	How frequently are third-party application updates deployed?	IT Organization & Support Structure	Patching & Updates	MultipleChoice	2.0	Active
132	How frequently are third-party application updates deployed?	IT Organization & Support Structure	Patching & Updates	MultipleChoice	2.0	Active
47	Do you test patches before deployment? Validation in test environment before production	IT Organization & Support Structure	Patching & Updates	YesNo	1.0	Active
133	Do you test patches before deployment? Validation in test environment before production	IT Organization & Support Structure	Patching & Updates	YesNo	1.0	Active
7	Do you have a ticketing system to track IT support requests? System for logging, tracking, and resolving IT issues	IT Organization & Support Structure	Support Model & Processes	YesNo	2.0	Active
8	If yes, which ticketing system do you use? e.g., ServiceNow, Zendesk, Jira Service Desk	IT Organization & Support Structure	Support Model & Processes	Text	1.0	Active
9	Do you have documented Service Level Agreements (SLAs) with IT providers? Written agreements defining response/resolution times	IT Organization & Support Structure	Support Model & Processes	YesNo	1.5	Active
10	What are your standard IT support hours?	IT Organization & Support Structure	Support Model & Processes	MultipleChoice	1.0	Active
11	Is 24/7 on-call support available? After-hours emergency support availability	IT Organization & Support Structure	Support Model & Processes	YesNo	1.5	Active
12	Do you have documented IT policies and procedures? Written guidelines for IT operations and standards	IT Organization & Support Structure	Support Model & Processes	YesNo	2.0	Active
1	Does your organization have internal IT staff? Dedicated employees on payroll responsible for IT functions	IT Organization & Support Structure	Team Structure	YesNo	1.5	Active
2	If yes, how many internal IT staff members do you have? Total count of IT personnel	IT Organization & Support Structure	Team Structure	Numeric	1.0	Active
3	Do you use a Managed Service Provider (MSP) for IT support? Third-party vendor providing ongoing IT services	IT Organization & Support Structure	Team Structure	YesNo	2.0	Active
4	If yes, what is the name of your MSP?	IT Organization & Support Structure	Team Structure	Text	1.0	Active
5	How many employees does your primary MSP have? Helps assess vendor capacity and risk	IT Organization & Support Structure	Team Structure	Numeric	1.5	Active
6	Is there a single point of contact who oversees all IT service providers? Central coordination for IT vendors and services	IT Organization & Support Structure	Team Structure	YesNo	1.5	Active
35	How many workstations (desktops/laptops) does your organization have? Total count of employee computers	IT Organization & Support Structure	Workstations & Endpoints	Numeric	1.0	Active
36	What percentage of workstations are running Windows 10 or newer? Supported operating system versions	IT Organization & Support Structure	Workstations & Endpoints	Numeric	2.0	Active
37	Do you have a complete inventory of all IT assets? Documented list of all hardware and software	IT Organization & Support Structure	Workstations & Endpoints	YesNo	1.5	Active
38	Do you use Remote Monitoring and Management (RMM) software? Centralized monitoring and management of endpoints	IT Organization & Support Structure	Workstations & Endpoints	YesNo	1.5	Active
39	If yes, which RMM solution do you use? e.g., NinjaRMM, Datto, ConnectWise	IT Organization & Support Structure	Workstations & Endpoints	Text	1.0	Active
40	Are workstations encrypted? BitLocker, FileVault, or other encryption	IT Organization & Support Structure	Workstations & Endpoints	YesNo	2.5	Active
41	Do end users have local administrator rights on their workstations? Elevated privileges that can increase security risk	IT Organization & Support Structure	Workstations & Endpoints	YesNo	2.5	Active
42	Do you have a Mobile Device Management (MDM) solution? Management of mobile phones and tablets	IT Organization & Support Structure	Workstations & Endpoints	YesNo	2.0	Active
43	If yes, which MDM solution do you use? e.g., Intune, Jamf, MobileIron	IT Organization & Support Structure	Workstations & Endpoints	Text	1.0	Active

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